Privaatsuspoliitika

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information using various technologies, including:

• Cookies (small data files stored on your device)
• Web beacons (electronic images that help us analyze website usage)
• Log files (records of website activity)
• Analytics tools (such as Google Analytics)

2.3 Third-Party Sources

We may receive information about you from third parties, including:

• Business partners
• Social media platforms (if you connect your account)
• Identity verification services
• Public databases

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Provide and Improve Our Services

• Process transactions and fulfill orders
• Create and maintain your account
• Provide customer support
• Improve our website, products, and services
• Develop new products and services

3.2 Communication

• Respond to your inquiries and requests
• Send administrative messages (such as password resets and account updates)
• Provide information about products, services, and promotions (with your consent where required)
• Send newsletters and marketing communications (with your consent where required)
• Conduct surveys and collect feedback

3.3 Security and Compliance

• Protect our rights, property, and safety
• Detect and prevent fraud, abuse, and security incidents
• Enforce our terms of service and other policies
• Comply with legal obligations and respond to legal requests
• Establish, exercise, or defend legal claims

3.4 Analytics and Personalization

• Analyze usage patterns and trends
• Personalize your experience on our website
• Measure the effectiveness of our marketing and advertising
• Generate aggregated, non-identifying analytics and reports
• Target and optimize our marketing efforts

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who help us operate our business and provide our services, such as:

• Payment processors
• Cloud storage providers
• Analytics providers
• Customer service providers
• Marketing and advertising partners

4.2 Business Partners

We may share information with business partners for joint marketing efforts, promotions, or to offer complementary products and services.

4.3 Legal and Regulatory Authorities

We may disclose information if required by law, regulation, legal process, or governmental request.

4.4 Corporate Transactions

We may transfer your information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or other corporate event.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You may request access to your personal information and receive a copy of it in a structured, commonly used, and machine-readable format.

5.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

5.3 Deletion

You may request that we delete your personal information in certain circumstances.

5.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to its processing in certain circumstances.

5.5 Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent at any time.

5.6 Automated Decision-Making

You may request human intervention in automated decision-making and profiling in certain circumstances.

5.7 Complaint

You have the right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive information
• Secure network architectures
• Access controls and authentication mechanisms
• Regular security assessments and testing
• Employee training on data security

While we strive to protect your personal information, no security system is impenetrable, and we cannot guarantee the security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

We may transfer your personal information to countries other than your country of residence. When we do so, we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.

These safeguards may include:

• European Commission-approved standard contractual clauses
• Binding corporate rules
• Adequacy decisions by the European Commission
• Other legally approved mechanisms

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review the Privacy Policy periodically.

If we make material changes to this Privacy Policy, we will provide notice through our website or by other means, such as email.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

InvestNõu
Narva mnt 7
Tallinn 10117
Estonia

Email: info@dossierbox.com
Phone: +372 5555 1234

Data Protection Officer: dpo@dossierbox.com

12. Effective Date

This Privacy Policy was last updated on December 1, 2025.